Sale items are not eligible for refund. Exchanges on sale items will be at management's discretion and subject to availability. To be eligible for an exchange within the 30 day period:

  • The item must be unused, and in the same condition that you purchased it in.
  • It must be in the original packaging. 
  • A receipt or proof of purchase for the item, must accompany the item.
Items returned to GO-MX will be at the customer's expense. (Tip: GO-MX recommends using a traceable shipping service with applicable insurance, whenever shipping any items.  Failure to do so, is at the sender's risk.)